Shipping policy
Order Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high order volume periods, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.
Shipping Time & Delivery
We offer worldwide shipping. Once your order has been processed, estimated delivery time is:
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7–15 days
Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. In some cases, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow a few days for tracking information to update after shipment.
Customs, Duties & Taxes
We ship internationally, and your order may be subject to customs fees, import duties, or taxes once it reaches your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Delays & Issues
While we strive to deliver your order on time, delays may occur due to factors beyond our control (such as customs, weather conditions, or carrier disruptions).
We appreciate your patience and understanding in such cases.
Incorrect Address Disclaimer
Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first.
If you still need assistance, feel free to reach out to our support team.